SEND advice

Speak to our friendly SENDIASS adviser about anything to do with your education, health and care. 

Teenager looks down at their phone with a serious expression on their face
SENDIASS is our SEND information, advice and support service.
SEND means special educational needs and disabilities.
If you want help from SENDIASS, fill out our contact form or call SENDIASS on 01273 772 289.

Who can get help from SENDIASS?

You must be aged 14 to 25.
You must be disabled or have additional needs.
You must live or study in East Sussex or Brighton & Hove.

How can SENDIASS help?

We can help you get the right support at school or college.
We can answer questions about getting support with daily tasks like getting dressed, bathing and cooking.
We can help you think about your options after school or college.
We can support you to be involved in decisions that affect you.
We can listen to you and tell other people what’s important to you. For example, your teacher or caseworker.
You can ask us about anything to do with having disabilities or additional needs.
Sally is our SENDIASS worker for young people.
She can give advice by:

  • phone
  • email
  • video call
  • in person

You can meet Sally alone or with your parents or carers. It’s up to you.
SENDIASS is free.
Our support is confidential. We won’t tell other people what you tell us unless you agree, or if someone is in danger.
Our service is impartial. This means we don’t take sides.
We won’t tell you what to do, just give you clear information.

How can I get SENDIASS support?

Get in touch:

You can ask your parents or carers to get in touch for you if you prefer.

Do you have questions or problems to do with your education, health, or care?

Our SEND advice service, SENDIASS, can provide information, advice and support.

Call SENDIASS on 01273 772 289, email SENDIASS or fill out our contact form.

We can answer questions like:

How do I get extra help in exams?
How do I get extra help in exams?
I left school in year 11. Do I have to go to college?
I left school in year 11. Do I have to go to college?
I need more support at home with daily tasks like getting dressed, bathing, and cooking. Who can help with this? How do I get this help?
I need more support at home with daily tasks like getting dressed, bathing, and cooking. Who can help with this? How do I get this help?
I need more support at school but my teacher isn’t listening to me – who do I talk to?
I need more support at school but my teacher isn’t listening to me – who do I talk to?
I’ve heard people talk about EHCPs. What is an EHCP? How do I get one?
I’ve heard people talk about EHCPs. What is an EHCP? How do I get one?
I don't like how my doctor treats me. Can I complain? How do I change doctor?
I don't like how my doctor treats me. Can I complain? How do I change doctor?

If you live in Brighton & Hove, Amazing Futures also offers a benefits advice service and a careers advice service.

How can SENDIASS help?

We can:

  • help you get the right support at school or college
  • answer your questions about care
  • help you think through your options after school or college
  • support you to be involved in decisions that affect you
  • listen to you and tell other people like teachers and caseworkers what’s important to you

You can ask us about anything to do with having disabilities or additional needs. Not sure if we’ll be able to help? Ask anyway! If we can’t help, we’ll try to find someone who can. 

Watch this video of our youth worker Sally talking with Kacey, a disabled and neurodivergent young person, to learn more about SENDIASS:

There are SENDIASS services across the country. The Council for Disabled Children (CDC) has created a video of young people talking about SENDIASS services and how they can help. They have also made an animation about SENDIASS services.

Group of young people on the pavement next to a yarn bombed treeWho is SENDIASS for?

You can get help from SENDIASS if you are:

  • aged 14 to 25
  • living or studying in Brighton & Hove or East Sussex
  • disabled, neurodivergent, or have additional needs of any kind

For example: learning disabilities, autism, ADHD, mental health difficulties, physical disabilities, sensory disabilities. 

You don’t have to have a diagnosis, and you don’t need an Education, Health and Care plan (EHCP) to get support. 

SENDIASS also offers advice and support for parents and carers.

Frequently asked questions

Do I have to talk on the phone?

Sally is the SENDIASS worker for young people. She can give advice and information different ways, depending on what you prefer: 

  • by phone
  • by email
  • over video call
  • in person 

She can meet you on your own or with your parents or carers – it’s up to you. 

How much does SENDIASS cost?

Nothing. It’s completely free!

Why is it called SENDIASS?

SENDIASS stands for SEND Information Advice and Support Service.

SEND means special educational needs and disabilities.

 

Anything else I should know?

Our support is confidential – we won’t tell other people what you say unless you agree it’s okay, or if someone is in danger of being hurt.  

We give impartial support and don’t take sides.  

We won’t tell you what to do, just give you honest and clear information so you can make your own decisions. 

textingWant help from SENDIASS?

Fill out our contact form, or get in touch directly: 

Email sendiass or call us on 01273 772 289. 

You can ask your parents or carers to get in touch for you if you prefer.